Empathic Computing
Table Of Contents (2 Articles)
Friction situations in real-world remote design reviews when using CAD and videoconferencing tools
Aims: Recent world events have resulted in companies using remote meeting tools more often in design processes. The shift to remote meeting tools has had a notable impact on collaborative design activities, such as design reviews (DRs). When DRs depend ...
More.Aims: Recent world events have resulted in companies using remote meeting tools more often in design processes. The shift to remote meeting tools has had a notable impact on collaborative design activities, such as design reviews (DRs). When DRs depend on computer-aided design (CAD) software, the lack of direct support for CAD functionalities in videoconferencing applications introduces novel communication challenges, i.e. friction. This study investigates friction encountered in real world remote DRs when using a combination of standard CAD and videoconferencing applications. The objective was to understand the main sources of friction when carrying out DRs using a combination of CAD and videoconferencing applications.
Methods: At a single Swedish automobile manufacturer, 15 DRs of a fixture component were passively observed. These observations were subjected to a qualitative thematic analysis to identify categories and sources of friction during these DRs. The DRs were carried out using a combination of CATIA CAD software and Microsoft Teams for videoconferencing.
Results: The analysis of the 15 remote DRs identified four recurring friction categories: requesting specific viewpoints, indicating specific elements, expressing design change ideas, and evaluating ergonomics. Each category highlights specific challenges that were observed during the DRs and emerged due to constraints imposed by existing methods and technologies for remote meetings.
Conclusion: This study provides a framework for understanding the current sources of friction in remote DRs using videoconferencing tools. These insights can support the future development of DR software tools, guiding the integration of features that address these friction points. Additionally, the results serve as a guideline for organizations to implement methods that reduce friction in remote DRs and improve DR quality and efficacy.
Less.Francisco Garcia Rivera, ... Beatrice Alenljung
DOI:https://doi.org/10.70401/ec.2025.0001 - December 25, 2024
Building a taxonomy of evidence-based medical eXtended Reality (MXR) applications: towards identifying best practices for design innovation and global collaboration
Aims: This article aims to create a taxonomy of evidence-based medical eXtended Reality (MXR) applications, including Virtual Reality (VR), Augmented Reality (AR), Mixed Reality (MR), and 360-degree photo/video technologies, to identify best ...
More.Aims: This article aims to create a taxonomy of evidence-based medical eXtended Reality (MXR) applications, including Virtual Reality (VR), Augmented Reality (AR), Mixed Reality (MR), and 360-degree photo/video technologies, to identify best practices for designing and evaluating user experiences and interfaces (UX/UI). The goal is to assist researchers, developers, and practitioners in comparing and extrapolating the best solutions for high-precision MXR tools in medical and wellness contexts.
Methods: To develop the taxonomy, a review of medical and MXR publications was conducted, followed by three systematic mapping studies. Applications were categorized by end-users and purposes. The first mapping cross-referenced digital health technology classifications. The second validated the structure by incorporating over 350 evidence-based MXR apps, with input from twenty XR-HCI researchers. The third, ongoing mapping adds emerging apps, refining the taxonomy further.
Results: The taxonomy is presented in a dynamic database and 3D interactive graph, allowing international researchers to visualize and discuss developed evidence-based medical and wellness XR applications. This formalizes prior efforts to distinguish validated MXR solutions from speculative ones.
Conclusion: The taxonomy focuses solely on evidence-based applications, highlighting areas where VR, AR, and MR have been successfully implemented. It serves as a tool for stakeholders to analyze and understand best practices in MXR design, promoting the development of safe, effective, and user-friendly medical and wellness applications.
Less.Jolanda G. Tromp, ... Chung V. Le
DOI:https://doi.org/10.70401/ec.2025.0002 - November 30, 2024